RTS Group officially opens office in China

We were delighted to host Chippenham MP Michelle Donelan to officially open our new office in China.

We first began trading in the Chinese market in 2014, thanks to a growing demand for UK expertise in the automotive finance sector, and since then have been building our client base.

Michelle cut a ribbon in RTS Group’s orange corporate colour, draped across a large screen, while our China associate, Leyun Wang, did the same at the China office, accompanied by some Chinese fire crackers.

“From our base in Chippenham, and our new office in China, we are able to operate across the world and we have an impressive list of 41 countries that we work in,” said Managing Director Malcolm Miller. “China has huge potential for us, we have established a footprint there and they are crying out for the service we are offering so opening an office was a logical step.

“The automotive finance sector is relatively new in China and other developing markets, and it is in this area that we have had the most success because manufacturers are finding that the dealerships’ customer-facing staff don’t have the expertise in vehicle financing to meet the opportunities presented.”

The timing for the new office is ideal with global new car sales on the up. In the UK, 2016 recorded the highest ever number of new cars, with 2.69 million registrations, up 2.3% on previous year.

Michelle Donelan said the event presented her first long-distance ribbon cutting ceremony and praised the RTS team on our success. She said: “It’s wonderful to see a Chippenham company like this being able to take UK expertise across to China. The company itself is growing which is good news for the town.”


Malcolm is RTS Group’s Managing Director so he oversees everything in the company and spends a large proportion of his time on new business development. He joined us initially as an associate, setting up the Mazda Academy, and became MD in 2013. He is a Fellow of the Institute of the Motor Industry.

Malcolm’s background is as a freelance trainer, largely in the automotive sector but also within the finance industry. His first ever job was as a paperboy – he delivered 40 papers a day from 6am, and was paid double on a Sunday because of the weight he had to carry!

He admits he has a somewhat untidy desk and should probably get the coffees in a bit more often, but his good humour and go-getting approach means the team let him off. In his spare time, Malcolm is a rugby referee travelling across the south of England, and he has three grown-up children. Malcolm describes himself as “curious” which makes him the perfect person to explore new opportunities for RTS Group.