hero

LATEST BLOGS

From RTS Group employees...

The Automotive Sector and Staff from Overseas

Don’t panic! This is not a political article, and it does steer clear of Donald Trump – but...

Read More

RTS Group reaches awards final

We’re delighted to announce we have been selected as finalists for Wiltshire Life magazine’s...

Read More

How to Improve Your CSI – and Make it Last!

Customer Satisfaction Index (CSI) and Net Promoter Scores (NPS) have almost become the...

Read More

Where did my customers go?

We are repeatedly told that it costs more to win new customers than retain existing ones.

Read More

Being present with the customer: just a fad or great new way of thinking?

Every so often a new way of thinking comes around, advising you that you are missing a trick...

Read More

Augmented Reality; the next big thing?

Augmented Reality is nothing new. In fact, it’s over sixty years old, having been invented by...

Read More

Pull Learning: Just Another Buzz Phrase?

Most people have experienced something called push learning, i.e. something that you are pushed...

Read More

Is the Industry Stepping into a Customer Satisfaction Nightmare?

The growth of the Electric Vehicle sector in its many forms including hybrids...

Read More

Comment on EU Referendum

The Brexit vote, far from resolving economic concerns will, we believe, create further...

Read More