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LEARNING & DEVELOPMENT

Learning & Development is a means to long-term success; we provide the learning, you continually succeed.

People are at the heart of any successful automotive dealership.

To create a world-class dealership, you need world-class people, and learning and development leads to long-term success - we provide the learning, you continually succeed.

How can we help you achieve this? By taking your frontline people on their learning journey, improving their knowledge, skills, passion, commitment and enthusiasm, and developing them into advocates of your brand. We support new starters, or experienced members of your team, working in sales, aftersales, part sales, or dealership management.

We carry out training needs analyses, create learning curriculums, measure performance, assess results and instigate recognition schemes, and of course we design and deliver effective learning programmes. Through our specialist team at FIMTRAC®, we can develop your team to increase point-of-sale finance, with improved trade cycle management.

The result? Higher levels of staff retention, increased customer engagement, better individual and financial performance.

The classroom is still with us, but we also take our learning journeys far beyond the classroom: online, on smartphone, and face-to-face in dealership – whichever is the best route for your business needs.

Please get in touch with the team to find out how we can help with your people’s learning and development.

Classroom

Needs Analysis

Assessment

Curriculum