“The Board wanted someone to help guide them and steer the business, as well free them up so they could do their jobs,” said Mark. “We’ll work together to work with our clients, to deliver into automotive an ever growing and improving product range, as well as look at new areas of business which are aligned, and relevant.                                                      

New head takes driving seat at RTS

12th February 2019

Malcolm Miller

We’re delighted to welcome Mark Smith as chief executive, to steer the direction of RTS Group.

“The Board wanted someone to help guide them and steer the business, as well free them up so they could do their jobs,” said Mark. “We’ll work together to work with our clients, to deliver into automotive an ever growing and improving product range, as well as look at new areas of business which are aligned, and relevant.

“There is a brilliant talent pool of people here at RTS, and the technology they are using for the learning and development is truly fantastic. From now on, it’s about how we market that even more effectively and develop it according to market feedback, and what our clients want. My background is in commercial and marketing, and it is this experience that I can bring to the role.”

Mark began his career in consumer magazines – including editing the official magazines for Arsenal and Liverpool football clubs – then moved into digital media. He launched a retail price comparison site, which was bought by eBay. He then joined a small online shopping portal business, owned by GUS (Great Universal Stores). This was then bought by a AIM listed company, and Mark – who became CEO – built up the business, expanded its services, and created an organisation with a £40m-£50m turnover.

Mark then helped a tech start-up to grow and achieve a sale, and is a non-exec director of three other businesses. Prior to joining RTS Group, he had been taking a career break to support his wife, who was being treated for, and has now recovered from, breast cancer.

RTS Group Managing Director, Malcolm Miller, said: “We are delighted to welcome Mark to the Board in the role of CEO. Ours is a long-established company, with an excellent reputation and ever-growing client base. Mark is just the person we need to help build on that firm basis and help us to grow and support our clients even more effectively within the automotive sector and complementary industries.”

2019 marks 30 years in business for RTS Group, which last year was in the Sunday Times 100 Best Small Companies to work.

If you would like to find out more about what we do in the L&D and automotive events space, please email the team.

Malcolm Miller

Malcolm is RTS Group’s managing director so he oversees everything in the company and spends a large proportion of his time on new business development. He joined us initially as an associate, setting up the Mazda Academy, and became MD in 2013. He is a Fellow of the Institute of the Motor Industry.

Malcolm’s background is as a freelance trainer, largely in the automotive sector but also within the finance industry. His first ever job was as a paperboy – he delivered 40 papers a day from 6am, and was paid double on a Sunday because of the weight he had to carry!

He admits he has a somewhat untidy desk and should probably get the coffees in a bit more often, but his good humour and go-getting approach mean the team let him off. In his spare time, Malcolm is a rugby referee travelling across the south of England, and he has three grown-up children. Malcolm describes himself as “curious” which makes him the perfect person to explore new opportunities for RTS Group.

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