The team here at automotive learning and development company RTS Group are proud to be marking a milestone – 30 years in business. At the same time, we’re opening a new office.                                               

RTS Group marks 30 years in business

9th July 2019

Malcolm Miller

RTS Group marks 30 years in business

The team here at automotive learning and development company RTS Group are proud to be marking a milestone – 30 years in business. At the same time, we’re opening a new office.

Our Wiltshire-based consultancy and training firm was created in 1989 – the same year as the Berlin Wall came down – and has gone from strength to strength, with businesses across Europe, the Middle East, China and South Africa.

Starting out with just four staff, we now have more than 65 employees, plus around 60 associates, delivering learning face-to-face, online and increasingly via smartphone apps which has led to the growth of our creative digital team. We work primarily in the automotive sector and our clients are well-known manufacturers and brands, such as Mercedes-Benz and Mazda.

To accommodate our expansion, we have opened a purpose-built, barn-style office – called The Stone House – in the grounds of our headquarters at Notton, near Chippenham, which is home to our expanding creative digital team and a new ‘green screen’ studio.

Mark Smith, Chief Executive of RTS Group, said: “Thirty years in business demonstrates our depth of experience, while the expansion into our new office shows our confidence in our future growth.”

Jess Starley, Operations Director of RTS Groups, added: “The whole team are delighted to have room to expand with the opening of The Stone House and it gives us the additional meeting room space including a new ‘green screen’ studio for our ever increasing volume of digital work.”

We work with the frontline retail staff of many world leading brands providing product knowledge, sales and service skills and personal and business development programmes. This includes management, sales and customer service staff at dealerships across the UK and increasingly around the world. We have a specialist events team to deliver product launches for clients, along with a sister company – FIMTRAC – whose team provides finance and insurance sales training to customer facing staff.

Malcolm Miller

Malcolm is RTS Group’s managing director so he oversees everything in the company and spends a large proportion of his time on new business development. He joined us initially as an associate, setting up the Mazda Academy, and became MD in 2013. He is a Fellow of the Institute of the Motor Industry.

Malcolm’s background is as a freelance trainer, largely in the automotive sector but also within the finance industry. His first ever job was as a paperboy – he delivered 40 papers a day from 6am, and was paid double on a Sunday because of the weight he had to carry!

He admits he has a somewhat untidy desk and should probably get the coffees in a bit more often, but his good humour and go-getting approach mean the team let him off. In his spare time, Malcolm is a rugby referee travelling across the south of England, and he has three grown-up children. Malcolm describes himself as “curious” which makes him the perfect person to explore new opportunities for RTS Group.

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