Improving the performance of your people, processes and profit.
At the heart of a successful dealership are people and processes
Get these right and you’ll drive your performance. We are experts in dealer performance improvement, DPI.
How do we work? We measure your processes against a full range of KPIs, in management, finance, sales, aftersales and parts. We leave no stone unturned and we’ll even look at the dealership through the eyes of a customer, the ultimate benchmark.
We assess all the data, along with interviews and observation, and use this to get to the heart of any performance issues at your dealership, working with you to improve your processes and develop your people.
The goal? To improve customer satisfaction, process, communication and people skills, leading to greater financial performance.
Talk to the RTS Group team today about how we can work on your DPI.