FIMTRAC Retention Learning & Development Consultant
Jim is retention learning and development consultant with the FIMTRAC team, working with our client Mercedes Benz to help develop customer retention and the take-up of finance.
Jim has a long career in automotive, having started with a family-run Vauxhall dealership, graduating to several larger dealership, then becoming a dealer principal. In 2000 he moved into learning and development with the Philadelphia-based company that pioneered PCP, and has worked in customer retention and finance across the UK, Europe and Canada ever since.
In his spare time Jim, who hails from north of Glasgow, describes himself as ‘caring’ and enjoys cooking – taking great ‘care’ over his signature dish of peppered, flambéed steak. He enjoys walking his Boxer dog Murphy, sailing on the west coast of Scotland and is a qualified coastal skipper.